ChocoBasket 2 (via Post Only)

Product Information

Attention. Nova Poshta will deliver this item. Your recipient must visit the Nova Poshta post office and pick it up there.

We have found the right solution for you to send a set of delicious foods elegantly and conveniently for every occasion. It is also the most economical deal for foods and chocolate baskets. The price you see is all-inclusive. There are no delivery fees.

The ChocoBasket Version 2 includes (this is what your recipient will receive, no substitutions, no changes or replacements):

• Box of Sweets ROSHEN "Kyiv Vechirniy" chocolate candy 175g
• Box of Sweets Lyubimov Assorted Chocolate Hearts Candy 125g
• Box of Sweets ROSHEN "Shooters" Chocolate Candy with Cherry Liqueur 150g / 5.3oz
• Box of Lyubimov Almond Truffle Milk Chocolate Candy 100g
• Box of Lyubimov Almond Truffle Dark Chocolate Candy 100g
• Lovare Splashes of Champagne Black and Green Tea in Bags 2g x 24pcs 48g
• Lovare Citrus Melissa Green Tea in Bags 2g x 24pcs 48g

Please note several important things before ordering:

• You can not add this item to the order with items that will be delivered by courier personal delivery (like flowers, roses, bouquets, etc.)
  
• We still need the recipient's Ukrainian phone number to contact them and confirm the nearest Nova Poshta post office. 
• A basket is included in the cost. The food basket is shrink-wrapped additionally.
  
• Same-day delivery, return, and exchange of the product is unavailable. No refunds are available via Post Only baskets.
  

How long will it take:

• After you make and pay for the order, it may take us up to 24 hours to prepare and dispatch the basket to Nova Poshta.
• Nova Poshta will take 1–3 days to deliver the basket to the city and the closest post office to your recipient (there are more than 20,000 post offices all over Ukraine).
• Your recipient will receive an SMS message about the arrival of the package with your basket.
• Your recipient will have up to 7 days to pick up the package with your basket.

Your ChocoBasket 2 will be delivered in Ukraine in the following way:

1. The customer makes an order via Ukraineflora's official website and provides all necessary correct information, including the required full name and phone number of the recipient. Only after the correct information and payment are received will we start to proceed with the order. 
2. The customer is welcome to provide the text for the greeting card during checkout. It will be printed and added to the basket.
3. The basket will be wrapped and packed into the paper box.
4. ChocoBasket 2 will be dispatched to Nova Poshta and will be sent to the city and Nova Poshta post office of the recipient on their name and phone number.
5. A unique 14-digit track number of the package will be sent to the recipient's phone number so that they can track the movement of the package. 
6. After receiving the 14-digit track number, your order will be considered done (DELIVERED), and notification will be sent to the customer (to you), though the actual day and time when the recipient has your gift in her/his hands can be different. 
7. The package with ChocoBasket 2 arrives at its destination. The recipient receives an SMS message about the package's arrival.
8. The package with your gift will be available for pickup for 7 days. If the recipient does not pick up the package within 7 days, it will be returned to Ukraine. No refund, resend, or exchange will be made. 
9. The recipient does not pay any fees—all delivery, packing, and transport fees are included in the cost of the basket you pay on our website.

Ukraineflora has no agreements or obligations with Nova Poshta LLC and uses its services according to general public conditions. Due to the nature of this service, no picture or video of the delivery will be made. The availability of the picture(-s) of delivery does not affect the status of the order delivered.

Regular, Premium, or Prestige

Customers can select from three available options for the style and size of the products delivered: REGULAR, PREMIUM, or PRESTIGE.

For flowers and bouquets, there are the following options available:

• Regular — florists will carefully craft the flower arrangement to closely mirror the style and dimensions in the picture on the product's page.
• Premium — when the customer selects this option, the florist can include additional foliage, add a ribbon or wrapping, and potentially increase the number of flowers. The specific flowers and the number of stems added may vary based on local availability and the florist's discretion.
• Prestige — this option ensures a bounty of flowers and foliage compared to the Premium and Regular choices. Additionally, it may include extra enhancements such as wrapping, ribbon, or complementary flowers and greens that might not be visible in the photograph but perfectly complement the overall style of the product.

For gifts, there are the following options available:

• Regular — gifts with this selection of styles will be delivered in their original packaging (perfumes) or as presented in the product description and shown on the picture (food and gourmet baskets, gift sets, etc.) 
• Premium — customers who select this style can expect the gifts to arrive with additional ribbon or wrapping (for perfumes) and even extra items included (for baskets and sets) to create a more significant impression and deliver excitement and unique feelings.
• Prestige—This option ensures larger or better-quality items in the baskets or gift sets and foliage compared to the Premium and Regular choices. Additionally, it may include extra enhancements such as wrapping, ribbon, or complementary items. The name says it all—with this option, your gift will look more prestigious. 

Ukraineflora and affiliated local florists in Ukraine do everything they can to ensure your flowers and/or gifts are delivered precisely as requested. Please keep in mind that in each instance, the utmost care and attention are given to ensure that your gift is as similar as possible to the requested item and is received promptly.

Substitution and Delivery Policy

SUBSTITUTION

Ukraineflora invites its customers to visit and check the real delivery photos on our Facebook page, Flowers and Gifts Delivery in Ukraine, or on Photos of Delivery. Please refer to the Substitution Policy for Flowers in Ukraine for more details, explanations, and cases.

There may be occasions when substitutions are necessary to ensure the timely delivery of your arrangement. Please don't worry; we handle your order with the utmost care and attention, trying to resemble the requested item as closely as possible. Each bouquet is hand-designed by our florists, so the exact color, size of the stems, and number of buds may vary. The image displayed is only indicative. Although we make 100% efforts to match the image displayed, the actual product delivered may vary in shape or design according to the availability.

Flowers.

In the case of assorted flower arrangements, we prioritize using the colors displayed online whenever possible. This may involve substituting other types of flowers that hold equal or more excellent value. We will try to match the specific flower type for unique flower arrangements, such as those comprised solely of roses, lilies, or tulips. However, we may need to substitute with a different color while maintaining the overall aesthetic. For example, we will make every attempt to match the flower type for rose arrangements. Still, we may substitute with another color or shade of color (for example, to ensure the freshest roses available are delivered, we may provide light red roses or deep red velvet roses and not simply red roses as presented on the product’s picture).

Should the possible substitution affect more essential features (for example, color from red to white, the size of the flowers, or a smaller quantity of stems), Ukraineflora will contact the sender by all the means provided for future instructions. If the company fails to contact the sender and arrange the delivery of the ordered item, as shown in the picture and the description, a full refund will be issued, and the order canceled.

Gifts.

The policy of possible substitutions or changes for gifts applies to complex gifts, such as food and gourmet baskets, gift sets, Christmas compositions, etc. Due to the local availability of some items included in the gift, local florists have the right to replace the items in the baskets with items of the same quality and type in the same or more expensive price range. For example, Swiss chocolate can be replaced with Belgian or Italian chocolate, French cheese can be replaced with Holland-made cheese, etc.

We do not make any substitutions for single gifts, such as perfumes, gift cards, electronics, and boxes of chocolate candies. We'll make sure to deliver as ordered. For items like teddy bears and stuffed animals, cakes, vases, plants, and balloons, substitutions with slight differences from those presented in pictures in form and colors are possible only due to local availability.

DELIVERY

For detailed information about the delivery, instructions, procedures, and policy, please visit our Delivery Policy for Flowers in Ukraine.

• Deliveries are usually made between 8 a.m. and 8 p.m. Ukrainian time. However, should the recipient require other delivery times, we make the utmost efforts to accommodate your special person in Ukraine. Should the sender require a specific delivery time, we will try our best to accommodate it, but we can not guarantee it due to complex traffic and other conditions.
• A delivery attempt will be made only once. If a flower bouquet and/or gift delivery were arranged with the recipient for a specific address, time, and date and were on the route, they could not be changed afterward. We will leave the delivered items at the door if no one can receive them under prearranged conditions. We will accept this order as delivered.
• Notification about the delivery of your order will be sent to your email address. If the option is chosen and the phone number is entered in the correct form with the country code included, an SMS message will be sent to the customer's phone number.
• Pictures of the delivery are taken with the recipient's permission only. Even if the customer requested a picture of the delivery, but the recipient refused to pose with a bouquet or gift, the photos would not be taken. The availability of delivery pictures does not affect the order's status.
• We will issue a full refund upon the customer's request if the order is not en route to the recipient. Please note that no refund will be made if the person at the delivery address refuses to accept the delivery.