Our Guarantees
Ukraineflora was born out of a deep personal connection to Ukraine. Two best friends, one living in the USA and the other in Ukraine, decided to combine their experiences, resources, and a shared passion for their respective countries. In 2007, they founded Ukraineflora, a company dedicated to providing people worldwide with premium flower and gift delivery services in Ukraine that both senders and recipients genuinely deserve.
Brand. The team at Ukraineflora has been passionately and wholly dedicated to providing high-quality services to all customers since 2007. We can honestly and proudly say that our name, Ukraineflora, is one you can trust—a brand that guarantees excellence. You won't find any negative reviews about our company online, and we ensure it stays that way by maintaining complete customer satisfaction in everything we do.
Customer Support. You can call, visit, chat, or Skype with us anytime. We're always open to talking with you. Our contact numbers and addresses have remained unchanged since 2007. Put us to the test, and you'll see that we're always here for you and your requests, ready to deliver your sentiments to Ukraine through premium-quality flowers and gifts.
Safe and Secure Payment. We provide a secure checkout process. Credit card or PayPal payments offer you the best guarantee that your order will be fulfilled to the highest standard. If we fail to fulfill your order, you can request a refund or initiate a chargeback. Request your money back from Platon, Wayforpay.com (our credit card processors), or PayPal. Could you inform them your order wasn't fulfilled and you'll receive a refund? While we couldn't prevent a rebate for an incorrectly fulfilled order, we're confident this situation will never arise. You can learn more about our secure payment systems at Secure Payments in Ukraine.
Free Delivery Photos and Videos. We provide this service at no additional cost, and we would like to let you know that your order was correctly fulfilled and all items were delivered as requested. It's also your opportunity to see the quality of our flowers and gifts.
Fresh Flowers and Products Only. While we can't provide physical proof in this article, we maintain a strict fresh-only policy. Our catalog intentionally offers a carefully curated selection of arrangements, reflecting our commitment to working with fresh, regularly imported flowers available in Ukraine. We don't keep pre-made arrangements—each bouquet is crafted fresh within 1-2 hours of delivery to the recipient. The same applies to our food baskets, where all products are purchased, arranged, and packed just before delivery.
Premium Quality Without Compromise. This commitment to quality distinguishes us from other flower delivery services in Ukraine. Take our roses, for example—while prices might appear similar elsewhere, we're transparent about stem length. We use 70-80 cm stems in most arrangements, while shorter 50-60 cm roses cost significantly less. We also offer premium imported roses from the Netherlands and Ecuador, which, while more expensive, justify their price through superior quality.
Our food basket service follows the same premium standard. We never compromise on the quality of products, fruits, cheeses, or chocolates included in our gift baskets. Many customers order our baskets regularly for their loved ones in Ukraine because recipients consistently praise our selections' quality, taste, and premium nature.
If you have any questions about our guarantees or feel we've missed something, please don't hesitate to reach out anytime. We're always happy to hear from you, even if you call to ask about the weather in Kyiv or Odesa.
Since you've read this far, we recommend checking out our article in the News Section of our website. It provides valuable insights to help you make informed decisions about flower and gift delivery services in Ukraine. Find helpful hints and tips in our article about Trust and Reputation in Flowers Delivery in Ukraine.