Quality and Service
Service and quality are our top priorities.
We work with the best flower wholesalers in Ukraine and guarantee high-quality services. Our company motto is "Official Supplier of LOVE," which guides all our team members in their work.
Our team consists of polite, respectful, responsible, and highly qualified staff members dedicated to ensuring 100% satisfaction for both customers and recipients. We accommodate specific requests for flower types, colors, or exclusions. Feel free to use the Contact Us form or add your preferences in the 'Special Instructions for Ukraineflora' field during checkout.
Each bouquet ordered through our website is a unique floral arrangement handcrafted by our experienced florists with both you and your recipient in mind. We take pride in our work, as our greatest reward is delivering your sentiments to your special people and, in turn, to you!
Timely Flower Delivery
We can expedite your order for delivery when needed. In Kyiv, we offer delivery within 2-3 hours for orders placed before 18:00 (6 pm). For other cities and towns where we operate, delivery is possible within 24 hours. We make every effort to ensure timely delivery of your order. Your satisfaction and smile are guaranteed when you order with us, and your unique sentiments are our priority.
Flower Quality Guarantee
We guarantee the quality of flowers at the time of delivery. While we cannot guarantee their longevity after delivery, as proper care becomes the recipient's responsibility, we ensure all flowers are fresh upon arrival. Each flower variety has specific care requirements.
Quality Assurance Policy
Please note that quality complaints (regarding freshness, fallen petals, etc.) must be made immediately upon delivery. The recipient has the right to refuse delivery with proper justification, whether it concerns quality, timing, size, color, or other aspects. We will promptly address any complaints by providing substitutions or taking other necessary actions to ensure recipient satisfaction.