Plushy Heart

Product Information

Surprise your loved ones in Ukraine with a Plushy Heart Pillow from Ukraineflora.com. This soft, large heart-shaped pillow, available in vibrant red or soft pink, makes the perfect gift for expressing your love and care. This cozy pillow offers comfort and warmth, whether for a special occasion or to brighten someone's day. You can order now and enjoy our convenient and fast delivery across Ukraine, ensuring your thoughtful gift arrives quickly. We will need some time to prepare this product for delivery, so please order ahead of time. 

We propose you to choose from three sizes - Regular (30 cm), Premium (50 cm) or Prestige (75 cm)

• This pillow is available in red and pink colors. Please let us know which color you prefer! 
• The product is certified and has a conclusion from the Ukrainian SES (Sanitary and Epidemiological Service).
• The filler and materials are fully hypoallergenic and safe for children.
• Reinforced seams made with specially reinforced threads.
• We can still deliver this product even if you only have the recipient's phone number.
  

While this large plushy heart pillow is an excellent gift on its own, we also offer the option to enhance your purchase with a box of delicious chocolate candies or flowers.  This gift set will add to the surprise and help you convey your feelings. Don't forget to include a personal message, which we will place in the card accompanying your order.

Regular, Premium, or Prestige

When choosing your products, you have three exciting options to consider: REGULAR, PREMIUM, or PRESTIGE, each offering a unique experience.

• Regular — plushy toy arrives in the size of 30 cm.
• Premium —  plushy toy arrives in the size of 50 cm.
• Prestige —  plushy toy arrives in the size of 75 cm.

General policy for gifts, there are the following options available:

• Regular — gifts with this selection of styles will be delivered in their original packaging (perfumes) or as presented in the product description and shown on the picture (food and gourmet baskets, gift sets, etc.) 
• Premium — customers who select this style can expect the gifts to arrive with additional ribbon or wrapping (for perfumes) and even extra items included (for baskets and sets) to create a more significant impression and deliver excitement and special feelings.
• Prestige—This option ensures larger or better-quality items in the baskets, gift sets, and foliage compared to the Premium and Regular choices. Additionally, it may include extra enhancements such as wrapping, ribbon, or complementary items. The name says it all—with this option, your gift will look more prestigious. 

Ukraineflora and affiliated local florists in Ukraine do everything they can to ensure your flowers and/or gifts are delivered exactly as you requested. Please know that in each instance, the utmost care and attention are given to ensure your gift is as similar as possible to the requested item and received promptly.

Substitution and Delivery Policy

SUBSTITUTION

Ukraineflora invites its customers to visit and check the real delivery photos on our Facebook page Flowers and Gifts Delivery in Ukraine, or on Photos of Delivery. Please refer to the Substitution Policy for Flowers in Ukraine for more details, explanations, and cases.

There may be occasions when substitutions are necessary to ensure the timely delivery of your arrangement. Please don't worry, we handle your order with the utmost care and attention, trying to resemble the requested item as closely as possible. Each bouquet is hand-designed by our florists, so the exact color, size of the stems, and number of buds may vary. The image displayed is only indicative. Although we make 100% efforts to match the image displayed, the actual product delivered may vary in shape or design per availability.

Flowers.

In the case of assorted flower arrangements, we prioritize using the colors displayed online whenever possible. This may involve substituting other types of flowers that hold equal or more excellent value. We will try to match the specific flower type for unique flower arrangements, such as those comprised solely of roses, lilies, or tulips. However, we may need to substitute with a different color while maintaining the overall aesthetic. For example, we will match the flower type for rose arrangements. Still, we may substitute with another color or shade of color (for example, to ensure the freshest roses available are delivered, we may deliver light red roses or deep red velvet roses, not simply red roses as presented in the product’s picture).

Should the possible substitution influence more important features (for example, color from red to white, the size of the flowers, or a smaller quantity of stems), Ukraineflora will contact the sender by all the means provided for future instructions. If the company fails to contact the sender and arrange the delivery of the ordered item, as shown in the picture and the description, a full refund will be issued, and the order will be canceled.

Gifts.

The policy of possible substitutions or changes for gifts applies to complex gifts, such as food and gourmet baskets, gift sets, Christmas compositions, etc. Due to the local availability of some items included in the gift, local florists have the right to replace the items in the baskets with items of the same quality and type in the same or more expensive price range. For example, Swiss chocolate can be replaced with Belgian or Italian chocolate, French cheese can be replaced with Holland-made cheese, etc.

We do not make substitutions for single gifts, such as perfumes, gift cards, electronics, and boxes of chocolate candies. We deliver as ordered. For items like teddy bears and stuffed animals, cakes, vases, plants, and balloons, substitutions with slight differences in form and colors from those presented in pictures are possible only due to local availability.

DELIVERY

For detailed information about the delivery, instructions, procedures, and policy, please visit our Delivery Policy for Flowers in Ukraine.

• Deliveries are usually made between 8 a.m. and 8 p.m. Ukrainian time. However, should the recipient require other delivery times, we make the utmost efforts to follow the desires of your special person in Ukraine. Should the sender require a specific delivery time, we will try our best to do so, but we can not guarantee it due to the complex traffic and other conditions.
• A delivery attempt will be made only once. If a flower bouquet and/or gift delivery were arranged with the recipient for a certain address, time, and date and were on the route, they could not be changed afterward. We will leave the delivered items at the door if no one can receive them under prearranged conditions. We will accept this order as delivered.
• You will receive an email notification about the delivery of your order. If the option is chosen and the phone number is entered correctly with the country code included, an SMS message will be sent to the customer's phone number.
• Pictures of the delivery are taken with the recipient's permission only. Even if the customer requested a picture of the delivery, but the recipient refused to pose with a bouquet or gift, the pictures would not be taken. The availability of delivery pictures does not affect the order's status.
• We will issue a full refund upon the customer's request if the order is not en route to the recipient. Please note that no refund will be made if the person at the delivery address refuses to accept the delivery.