Love Surprise

Product Information

Discover the charm of the Triple Surprise Gift Set – a delightful trio designed to surprise and delight your loved one. This exclusive combination brings together elegant flowers, a cuddly teddy bear, and delicious Swiss chocolate for an unforgettable gift experience.

The floral arrangement features roses, gerberas, lilies, and alstroemerias, beautifully arranged in a premium vase (included). Complemented by a soft teddy bear and a box of high-quality Swiss chocolate, this set is perfect for birthdays, anniversaries, or simply to brighten someone’s day.

Product Details:

• 5 long-stem roses, 3 Asiatic lilies, 5 gerberas, 5 alstroemerias, and fresh greenery
• Arrangement size: approximately 60-70 cm (24-27 inches) in height, 55 cm (21.5 inches) in diameter
• Includes a premium-quality vase, a medium-sized teddy bear, and a box of Swiss chocolate
• Flower selection may vary slightly based on seasonal availability

Have a unique request? Visit our CUSTOM ORDER page, and we'll create the perfect gift for your special occasion.

Regular, Premium, or Prestige

Customers can choose the style and size of delivered products from REGULAR, PREMIUM, or PRESTIGE.

Substitution and Delivery Policy

SUBSTITUTION

Ukraineflora invites its customers to view real delivery photos on our Facebook page, Flowers and Gifts Delivery in Ukraine, or Photos of Delivery. For more details, please refer to our Substitution Policy for Flowers in Ukraine.

Substitutes may be necessary to ensure timely delivery. We handle each order with the utmost care, ensuring it resembles the requested item as closely as possible. Each bouquet is hand-designed by our florists, meaning variations in color, stem size, and number of buds may occur. The displayed image is indicative; we strive for accuracy but cannot guarantee an identical match.

Flowers

We prioritize the colors displayed online for assorted flower arrangements but may substitute flowers of equal or more excellent value when necessary. For single-flower bouquets (e.g., roses, lilies, tulips), we aim to match the flower type, but substitutions in color may be required to ensure freshness. For example, red roses may be replaced with deep or light red roses to guarantee the best quality.

Suppose a substitution significantly alters key features (such as changing the color from red to white, changing the size, or reducing the number of stems). In that case, Ukraineflora will contact the sender for approval. If we cannot reach the sender and fulfill the order as shown, a full refund will be issued, and the order will be canceled.

Gifts

Due to local availability, gift sets, gourmet baskets, and seasonal compositions may be substituted. Florists may replace unavailable items with more excellent, equal, or outstanding quality. For example, Swiss chocolate may be replaced with Belgian or Italian chocolate and French cheese with Dutch cheese.

No substitutions will be made for single-item gifts such as perfumes, gift cards, electronics, or boxes of chocolate candies. These items are delivered as ordered. However, minor variations in form or color may occur due to the regional availability of teddy bears, cakes, vases, plants, and balloons.

DELIVERY

For detailed delivery information, policies, and procedures, please visit our Delivery Policy for Flowers in Ukraine.

• Deliveries are typically made between 8 a.m. and 10 p.m. Ukrainian time. We will try to accommodate specific delivery time requests, but timing cannot be guaranteed due to traffic and other factors.
• A single delivery attempt is made. If an arrangement has been scheduled for a specific address and time, changes cannot be made once the order is en route. If no one can receive the delivery, items may be left at the door.
• Customers will receive an email notification upon delivery. If they select an SMS notification, it will be sent to the customer's provided phone number (with the correct country code).
• Delivery photos are taken only with the recipient's consent. If the recipient declines, no image will be provided, even if requested by the sender. The absence of a delivery photo does not impact the order's status.
• A full refund is available only if the order has not yet been dispatched. No refund will be issued if the recipient refuses to accept the delivery.